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TERMS AND CONDITIONS

Last updated: 10.08.2026

Who we are

Hightide Tabletop Gaming and the website https://hightidetabletop.com.au are owned and managed by Open Table Games Pty Ltd (ACN 611 082 387).

The following Terms and Conditions apply to all transactions conducted through https://hightidetabletop.com.au (the Website) and to your use of the Website.

Our registered office address is 3 Josephson Street Fremantle WA 6160 

In these Terms and Conditions, “we”, “us,” “our,” and “Hightide” refer to Open Table Games Pty Ltd, trading as Hightide Tabletop Gaming

“You” and “your” refer to any visitor to the  Website or any customer purchasing goods or services from us.

Your access to and use of the information available on the Website, including the purchase of our products or services, is subject to these Terms and Conditions.

The information provided on the Website is intended for residents of Australia only. These Terms and Conditions may be amended from time to time without prior notice. If you do not agree to be bound by these Terms and Conditions, you must discontinue your use of the Website.

Questions regarding these Terms and Conditions may be directed to admin@hightidetabletop.com.au.

Website terms of use

By using or accessing the Website, you acknowledge that you have read, understood, and agree to be bound by these Website Terms of Use.

If you do not agree to these Website Terms of Use, you must not use the Website.

Customers must be aged 18 years or older to place an order through the Website.

1) Governing law

Hightide controls and operates the Website from its offices within Australia.

These Terms of Use are governed by the laws of the State of Western Australia.

You and Hightide agree to submit to the non-exclusive jurisdiction of the courts of Western Australia.

If you choose to access the Website from another location, you are responsible for complying with all applicable local laws.

2) Revisions

Hightide may revise or amend these Terms of Use at any time at its absolute discretion by publishing the revised terms on the Website.

By continuing to use the Website after a revision becomes effective, you agree to be bound by the revised Terms of Use.

Hightide may also revise its product descriptions, specifications, or prices at any time at its absolute discretion.

3) Website contents, ownership, and use restrictions

The material available on the Website is protected by applicable laws, including Australian copyright and trademark laws and applicable international treaties.

The Website and its contents are subject to copyright owned by Hightide or the relevant third-party rights holder.

Hightide does not grant you any intellectual property rights in the Website, its interface, or its contents.

You must not copy, reproduce, modify, distribute, republish, display, or otherwise use any part of the Website or its contents except as permitted by law or with our prior written consent.

You must not use any trade mark displayed on the Website without the prior written permission of its owner.

“Hightide Tabletop Gaming” and its logo are trademarks of Hightide. Other logos or trademarks displayed on the Website may be owned by third parties.

4) Information and links to third-party websites

The Website may contain information provided by third parties, hyperlinks to third-party websites, or references to websites operated by third parties.

Such information and websites are not under the control of Hightide. Hightide is not responsible for the availability, accuracy, security, or contents of any third-party information or website.

Hightide provides such information and hyperlinks for your convenience only. You access and rely on third-party information and websites entirely at your own risk.

5) Indemnity

To the extent permitted by law, you agree to indemnify and keep Hightide indemnified against any claim, demand, loss, expense, cost or liability, whether direct or indirect, made against or suffered by Hightide in connection with your unlawful or improper use of the Website or your breach of these Terms and Conditions.

6) Disclaimer of warranty

Hightide makes no representation or warranty regarding the accuracy, completeness, or reliability of the information contained on the Website, including information relating to any products or services.

To the extent permitted by law, Hightide will not be liable or responsible for any errors in or omissions from the information contained on the Website.

Nothing in these Terms and Conditions excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law.

Terms and conditions of purchase

1) Ordering goods

You may make purchases through the Website by selecting products or services and placing your order in accordance with these Terms and Conditions.

Any order placed by you constitutes an offer to purchase the selected product or service for the price specified on the Website at the time the order is placed, including any applicable delivery charges, taxes, or other charges.

By placing an order, you agree to pay for and accept delivery of the goods or services ordered unless:

  1. You ask us to cancel the order; and
  2. We provide written confirmation that the order has been cancelled before the goods or services have been dispatched or supplied.

Hightide may change the prices published on the Website at any time. You agree to pay the price displayed at the time your payment is processed.

We may require additional verification or information before accepting an order.

We currently accept orders for delivery within mainland Australia and Tasmania.

Our delivery and returns policies apply to orders delivered within these areas.

When placing an order, you warrant that:

  1. All information you provide is current, accurate, and complete;
  2. You are authorised to use the nominated payment method, payment gateway account, credit card, or debit card; and
  3. Your nominated account, credit card, or debit card has sufficient funds or credit to cover the full cost of the purchase.

We reserve the right to reject or cancel an order for any reasonable purpose, including where:

  1. The requested products or services are unavailable;
  2. There is an error in the description or price of a product or service;
  3. There is an error in your order;
  4. We are unable to verify the information you have provided; or
  5. We reasonably suspect that the order is fraudulent or unlawful.

If we reject or cancel your order, we will notify you by email when the order is placed or within a reasonable time afterwards.

Where appropriate, we may provide you with the option to reconfirm, amend, or cancel your order. If we are unable to contact you, we may treat the order as cancelled.

If your order is cancelled after payment has been received, we will provide a full refund of the amount paid for the cancelled products or services.

2) Returns policy

If you are not satisfied with a purchase made through the Website, you may be entitled to return, exchange, repair, or receive a refund for the product in accordance with these Terms and Conditions and the Australian Consumer Law.

The Australian Consumer Law provides consumers with certain guarantees when purchasing goods and services. These are known as Consumer Guarantees. Further information is available from the Australian Competition and Consumer Commission.

You must provide satisfactory proof of purchase when making a return, exchange, repair, or refund claim.

Hightide reserves the right to decline an exchange, refund, or repair where the product has been damaged through misuse, neglect, improper handling, or use inconsistent with the product’s intended purpose, subject to your rights under the Australian Consumer Law.

Goods purchased through the Website may be returned to 3 Josephson Street Fremantle WA 6160.

Before returning a product, please contact us at admin@hightidetabletop.com.au.

Once your returned order has been received and assessed, we will notify the relevant payment provider where applicable.

Approved refunds will be processed to the original payment method in accordance with the payment provider’s applicable processing requirements.

3) Australian Consumer Law Consumer Guarantee rights

Goods purchased through the Website come with guarantees that cannot be excluded under the Australian Consumer Law.

For goods with a major failure, you are entitled to choose a refund or replacement.

You may also be entitled to compensation for any other reasonably foreseeable loss or damage.

For goods that fail to be of acceptable quality where the failure does not amount to a major failure, you are entitled to have the goods repaired or replaced within a reasonable time.

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any rights or remedies available to you under the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

4) Exclusion of liability

To the extent permitted by law, Hightide will not be liable in contract, tort, including negligence, or otherwise for any indirect, special, incidental, consequential, or punitive loss or damage arising out of or in connection with:

  1. The use, copying, or display of the contents of the Website;
  2. Your inability to access or use the Website;
  3. Goods or services supplied by Hightide under these Terms and Conditions; or
  4. Your reliance on information made available through the Website.

This may include, without limitation, loss of use, loss of profits, loss of revenue, loss of data, or loss of business opportunity.

Nothing in this section excludes, restricts, or modifies any liability that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law or any other applicable law.